Dispute Resolution &

Group Process Facilitation


In 1992, Bob Good, Executive Director of Dispute Resolution Services of Tarrant County, invited me to take the 40 hour basic mediation training course at DRS. Since that time, I have regularly mediated disputes as a volunteer for DRS, enhanced my skills through advanced training, including the Texas State mandated 24 hour training course for family mediation, training in victim-offender mediation, and other continuing education opportunities. Building skills in dispute resolution through mediation is a major objective of the Skills for Effective Management course I developed and teach for the Management Department at Texas Christian University.

My experiences and interest in mediation as a valuable form of dispute resolution sparked a growing fascination with large group facilitation techniques as a way not only to help organizations with dysfunctional large group decision-making, but then to move beyond resolution and create new and brighter futures for individuals and organizations. Such programs and techniques as Future Search, Appreciative Inquiry, Technology of Participation (ToP), and others can be invaluable resources. I have recently begun to supplement my training and experience in mediation with involvement and training in several of these approaches to large group facilitation.

The following web links are of high value for their information content, for professional networking, and for personal learning.



Associations & Organizations

Information & Education

Dot Dispute Resolution Services of Tarrant County Dot Civil Practices Code
Dot Tarrant County Association of Mediators Dot Ron Kelly's mediation training website
Dot Association for Conflict Resolution Dot ADR resource organizations & contacts
Dot American Arbitration Association Dot Balanced & Restorative Justice Bibliography
Dot Texas Association of Mediators Dot Peace Making & Mediation
Dot Mennonite Central Committee Dot Mediation Information and Resource Center
Dot Resolve-It College Online Dot Workplace Conflict Resource Center
Dot Federal Mediation and Conciliation Service Dot The Alternative Newsletter
Dot Mediation Training Institute International Dot Campus Mediation Resources
Dot CPR Institute for Dispute Resolution Dot Practicum in Conflict Mediation
Dot National Institute for Dispute Resolution Dot Negotiation Workshop (course syllabus)
Dot National Association for Community Mediation Dot The Mediator (Ron Surrat)
Dot The Network, Interaction for Conflict Resolution Dot Cardozo Online Journal of Conflict Resolution
Dot Mediation Essays Dot Journal of Conflict Resolution
Dot WebMediate.com Dot State Bar of Texas ADR Section



Associations & Organizations

Information & Education

Dot International Association of Facilitators Dot The Facilitator's Toolbox
Dot American Society for Training & Development Dot Group Facilitation E-List Archive
Dot Organization Development Network Dot Dynamic Facilitation Skills
Dot ICA: Institute of Cultural Affairs Dot SearchNet: Future Search homepage
Dot Open Space Institute Dot Appreciative Inquiry and the Quest
Dot Center for the Study of Work Teams Dot Institute for Conflict Analysis and Resolution


I can be reached by e-mail, snail-mail, telephone, or fax at:


Texas Christian University
Department of Management
Box 298530
Fort Worth, Texas 76129 USA

Tel: (817) 257-7548
Fax: (817) 257-7227
E-mail (work): g.stephens@tcu.edu
E-mail (home): peacemaker@byu.net